Refund Policy
Last updated: January 2026
1. INP Coins Refund Policy
INP Coins are virtual items purchased for use within the InvPrp platform. Our refund policy for coin purchases is as follows:
- Unused Coins: Full refund available within 7 days of purchase if no coins have been used
- Partially Used Coins: Refund for unused coins may be considered on a case-by-case basis
- Fully Used Coins: No refund available once coins have been consumed for services
2. Service Quality Issues
If you experience technical issues or service failures, you may be eligible for:
- Coin credit for failed operations (e.g., incomplete roadmap generation)
- Full coin refund if the service was not delivered
- Priority support to resolve the issue
3. How to Request a Refund
To request a refund:
- Email us at refunds@invprp.com with your account details
- Include your transaction ID and reason for refund
- We will respond within 3-5 business days
4. Refund Processing
Approved refunds will be processed within 7-10 business days and credited to the original payment method. Processing time may vary depending on your bank or payment provider.
5. Contact
Email: refunds@invprp.com
Company: OSSTF Technologies
Private Limited