Refund Policy

1. Subscription Cancellation & Refunds

InvPrp Premium subscriptions are billed through Apple In-App Purchase or Google Play Billing:

• Cancellation: You can cancel your subscription at any time through your device's Settings > [Apple ID / Google Play] > Subscriptions. Your access continues until the end of the current billing period.
• Refund Requests (Apple): For iOS purchases, refund requests must be submitted through Apple. Visit reportaproblem.apple.com to request a refund from Apple.
• Refund Requests (Android): For Android purchases, refund requests can be made through Google Play within 48 hours of purchase, or by contacting us directly.

2. INP Coins Refund Policy

INP Coins are virtual items purchased for use within the InvPrp platform:

• Unused Coins: Full refund available within 7 days of purchase if no coins have been used.
• Partially Used Coins: Refund for unused coins may be considered on a case-by-case basis.
• Fully Used Coins: No refund available once coins have been consumed for services.

3. Service Quality Issues

If you experience technical issues or service failures, you may be eligible for:

• Coin credit for failed operations (e.g., incomplete roadmap generation)
• Full coin refund if the service was not delivered due to a technical error
• Priority support to resolve the issue

4. How to Request a Refund

For coin-related refunds, contact us directly:

1. Email us at billing@invprp.com with your account details
2. Include your transaction ID and reason for the refund
3. We will respond within 3–5 business days

5. Refund Processing

Approved refunds will be processed within 7–10 business days and credited to the original payment method. Processing time may vary depending on your bank or payment provider.

6. Contact

Billing: billing@invprp.com
Support: support@invprp.com
Company: OSSTF Technologies Private Limited